Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by RAVERO. Throughout the site, the terms “we”, “us” and “our” refer to RAVERO. RAVERO offers this website, including all information, tools, products and services available through this site, to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or made available by hyperlink.

These Terms of Service apply to all users of the site, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use our Services.

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction, or that you have reached the age of majority and have given consent for any minor dependants to use this website under your supervision.

You may not use our products or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws when using the Service.

You must not transmit viruses, malicious code, worms, or any code of a destructive nature.

A breach of these Terms may result in termination or restriction of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for lawful reasons at any time.

You understand that information you submit through the website, excluding payment information, may be transferred over networks and adapted to technical requirements of connecting networks or devices.

Payment information is handled through secure payment processing systems and is protected during transmission in accordance with applicable security standards.

You agree not to reproduce, duplicate, copy, sell, resell, exploit or commercially use any portion of the Service without our prior written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information provided on this website is accurate and current. However, information on the site may occasionally contain errors or omissions.

Information provided on this website is for general informational purposes and should not be relied upon as the sole basis for making decisions where additional or more authoritative information is reasonably required.

We reserve the right to update or modify website content at any time.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change from time to time without prior notice, subject to applicable law.

We reserve the right to modify, suspend or discontinue any part of the Service where reasonably necessary.

Any changes will not affect rights that have already arisen under an existing order except where permitted by applicable law.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website and may be available in limited quantities.

We make reasonable efforts to display product colours, images, measurements and other characteristics as accurately as possible. However, the appearance of colours may vary depending on your device or display settings.

Product sizing may vary between styles. Customers should review the applicable size information before placing an order.

We reserve the right to limit quantities, discontinue products or introduce purchase limits where reasonably necessary.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including where we reasonably suspect fraud, unauthorized activity, pricing errors or misuse of our Services.

If we modify or cancel an order after it has been submitted, we may attempt to notify you using the email address, telephone number or other contact information provided with the order.

You agree to provide current, complete and accurate purchase, billing and account information and to update such information when necessary.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not directly control.

Your use of optional third-party tools may also be governed by the applicable third party's terms and privacy practices.

We do not guarantee the continued availability of any third-party tool.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products or services available through our website may include materials or links from third parties.

Third-party websites are independent from RAVERO. We are not responsible for their content, availability, privacy practices or other activities except to the extent required by applicable law.

You should review the applicable third-party terms and policies before completing transactions with third parties.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit reviews, suggestions, ideas, photographs, comments or other content to us, you represent that you have the right to provide that content.

You must not submit content that is unlawful, abusive, defamatory, obscene, misleading, infringing or otherwise violates another person's rights.

We may remove or restrict content where reasonably necessary, including content that violates these Terms or applicable law.

SECTION 10 – PERSONAL INFORMATION

Your submission and processing of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect, use, disclose and protect personal information.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or availability.

Where permitted by applicable law, we may correct errors and update information. If an error materially affects an order you have already placed, we will take reasonable steps to notify you and provide an appropriate remedy.

SECTION 12 – PROHIBITED USES

You may not use the website or its content for unlawful purposes, to violate applicable laws, infringe intellectual property rights, harass or harm others, submit false or misleading information, transmit malicious software, collect personal information unlawfully, interfere with website security, or attempt unauthorized access to our systems.

We reserve the right to restrict access where these Terms are violated.

SECTION 13 – DISCLAIMER OF WARRANTIES

We aim to provide reliable access to our website and Services, but we cannot guarantee that the Service will always be uninterrupted, timely, secure or error-free.

Nothing in these Terms excludes any guarantee, warranty, right or remedy that cannot legally be excluded under applicable consumer protection laws.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, RAVERO will not be liable for indirect, incidental, special or consequential losses arising from use of the Service where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any rights or remedies that cannot be excluded under applicable consumer law.

SECTION 15 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify RAVERO against reasonable losses, liabilities and expenses arising directly from your unlawful use of the Service, your material breach of these Terms, or your infringement of third-party rights.

SECTION 16 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.

SECTION 17 – TERMINATION

These Terms remain effective unless terminated by you or us.

You may stop using our Services at any time.

We may suspend or terminate access where we reasonably determine that you have materially breached these Terms, subject to applicable law.

Obligations and liabilities that arose before termination will survive where appropriate.

SECTION 18 – ENTIRE AGREEMENT

These Terms of Service, together with policies and other operating rules posted on our website, constitute the agreement between you and RAVERO regarding your use of the Service.

Any failure by us to exercise a right under these Terms does not constitute a waiver of that right.

SECTION 19 – GOVERNING LAW

These Terms of Service are governed by the laws applicable in New South Wales, Australia, without limiting any mandatory consumer rights or protections that may apply to you based on your location.

SECTION 20 – CHANGES TO TERMS OF SERVICE

We may update these Terms of Service from time to time to reflect changes to our Services, business practices, legal requirements or other operational needs.

The latest version will be posted on this page. Where required by law, material changes will be communicated appropriately.

Your continued use of the Service following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 21 – SHIPPING AND DELIVERY

Shipping availability, estimated delivery times, shipping charges and related conditions are described in our Shipping & Delivery Policy.

Delivery estimates are not guarantees unless expressly stated otherwise.

Delays may occasionally occur due to customs processing, carrier disruptions, weather, peak periods or other circumstances outside our reasonable control.

SECTION 22 – RETURNS, REFUNDS AND CANCELLATIONS

Eligible items may be returned within 30 days from delivery, subject to our Refund & Return Policy.

Eligible returns receive free return shipping, and RAVERO applies a 0% restocking fee.

Orders may be cancelled until the applicable item is fulfilled. Once fulfillment has occurred, customers should follow the applicable return procedure.

Products specifically designated as Final Sale are not eligible for return or cancellation, except where applicable law provides otherwise.

SECTION 23 – INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its content, including text, graphics, logos, designs, photographs, product presentation and other materials owned by RAVERO are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or commercially exploit protected RAVERO content without authorization, except where permitted by law.

SECTION 24 – CONSUMER RIGHTS

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, statutory right or remedy that cannot lawfully be excluded.

Where applicable, customers in Australia may have rights under the Australian Consumer Law, including remedies relating to goods that fail to comply with applicable consumer guarantees.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

RAVERO Customer Care
Email: customer.ravero@hotmail.com
Phone: +61 468 739 739
Website: www.raverowear.store
Address: 4 Clarke Street, Crows Nest, New South Wales 2065, Australia

Last updated: September 27, 2026